/brokers/broker_<id>. The profile is your research dashboard for that broker. Read it top to bottom before you call.
Header
| Element | What it is | What to do with it |
|---|---|---|
| Back | Navigation link | Returns you to the broker directory. |
| Broker ID | The internal Load Work identifier | Include this in support emails if you need help with a specific broker. |
| Email broker | Dropdown action | Opens your email client with the broker’s address pre-filled. |
| Call broker | Phone action | Dials the broker’s phone number. |
| Broker name | The posting name | Confirm you are researching the right broker. |
| Company legal name | The registered entity, if available | Use this for factoring or compliance checks. |
| MC# | The broker’s federal MC identifier | Cross-check on FMCSA for authority and complaint history. |
| DOT# | The broker’s federal DOT identifier | Cross-check on FMCSA for authority and complaint history. |
| Authority chip | Reflects the broker’s FMCSA authority status | When Load Work has confirmed active FMCSA authority, the chip reflects that active state and the broker’s loads carry the green Active broker authority badge on the board. When authority has not been confirmed, the chip reads Authority pending. See Authority badges for the full mapping. |
| Identity line | BROKER · FIRST SEEN date · LAST SEEN age | A brokerage that was first seen days ago but already has thousands of postings is worth a second look. Very high volume from a brand-new broker is a caution signal. Cross-check with the authority badge and FMCSA directly. |
Activity stats
| Stat | What it shows | What to do with it |
|---|---|---|
| Loads posted | All loads ever posted by this broker on Load Work | Very high total from a new broker warrants extra scrutiny. |
| Active loads | Number of loads currently posted | High count means the broker is active right now. |
| Past 30 days | Loads posted in the last 30 days | Gauge recent activity level. |
| Past 90 days | Loads posted in the last 90 days | Gauge sustained activity level. |
| Avg time to fill | Average hours to fill a load, for example 25.9h across 368 filled loads | Fast fill times mean competitive, legitimate brokers. Slow or missing data is neutral, not negative. |
| Posting completeness | Percentage of loads with weight, dates, and contact info filled in | This measures tidiness, not legitimacy. A 100% complete broker can still be unverified. |
Top lanes
| Element | What it is | What to do with it |
|---|---|---|
| Lane list | The 5 most-posted origin-destination lanes, with counts | If their lanes overlap your regular routes, this broker is worth building a relationship with. |
Equipment mix
| Element | What it is | What to do with it |
|---|---|---|
| Equipment list | The 5 most-posted equipment types, with counts | Use this to see if the broker moves freight your truck can haul. |
Contact panel
| Field | What it means | What to do with it |
|---|---|---|
| Phone | Direct phone number | Call this to negotiate or book loads. |
| Direct email address | Use this for written confirmations or document exchange. | |
| AP contact | Accounts payable contact name | Ask for this person by name when you call about payment status. |
| AP email | Accounts payable email | Use this for invoicing and payment follow-up. |
| AP phone | Accounts payable phone number | Use this if you need to follow up on unpaid invoices. |
| Address | Physical address, if listed | Use this for compliance or factoring verification. |
Load history tabs
| Tab | What it shows | What to do with it |
|---|---|---|
| Active | Loads currently posted by this broker | Browse current opportunities and compare rates to the broker’s history. |
| Previous | Aged-off postings that are no longer active | Use this as your receipt trail. Sanity-check whether the rates the broker is quoting today match what they normally post. If today’s rate is far off their history, ask why. |
Vet a broker before you call
A step-by-step checklist for using the profile data before you pick up the phone.
Browse the broker directory
How to search, filter, and sort the full list of brokers on Load Work.