What the score is and what it is not
The score is a quick signal, not a verdict. A low rating is never the final word. It is a nudge to look closer, not a block. Load Work does not stop you from calling a broker with a low score. The score just tells you which postings have the most verified detail behind them. Fields that show N/A on a load lower the score. If weight, pickup date, or broker contact is missing, the posting is less complete and the score drops. A missing field does not mean the load is fake. It means the broker did not include it.How to read the ring at a glance
How the three inputs work
- FMCSA authority — A broker with active, verifiable authority scores higher. A red or gray authority badge pulls the score down.
- Completeness — Loads with weight, dates, rate, and contact info score higher. Missing fields reduce the score.
- Freshness — A load that was just posted scores higher. A load that has sat for days without being refreshed drops.

