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You can invite teammates to your organization so dispatchers, fleet managers, or partners can search loads, manage trucks, and coordinate claims. The number of seats you have depends on your plan. If you are on Essential, you are the only seat. Upgrade to Pro or Enterprise to add teammates.

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How to invite a team member

1

Go to Organization → Team

Open the main menu and select Organization, then Team.
2

Click Invite a team member

This opens the invite form.
3

Fill in the fields

  • Email — the address the invite will be sent to
  • First name
  • Last name
  • Role — choose Owner or Member
4

Send the invite

Click Send invite. The person receives an email with a link to join your organization.

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Managing members after they join

From the team table, you can change a member’s role inline by clicking the role dropdown in their row. You can also open the overflow menu on a member row for additional actions. Roles are not permanent. You can promote a Member to Owner, or switch an Owner to Member, directly from the team list.
Only one person needs Owner access to manage billing and organization settings. Most teammates can be Members with full operational access to loads, alerts, and fleet.

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Removing a team member

You can remove a member from the team table. Saved loads are org-wide (see Saved loads) so they belong to the organization, not to the individual, and the org keeps them after the member leaves.

Owner vs Member roles

See what Owners and Members can and cannot do in Load Work.

Plans and pricing

Compare plans to see how many seats your organization needs.