Build a notification rule, field by field

Create a Load Work notification rule by setting name, origin, destination, equipment, rate floor, miles cap, pickup window, and alert channels.

The rule builder at /rules lets you define exactly which loads you want to hear about. Fill out the fields in order, check the live preview, then create the rule. This page explains every field so you know what each one controls.

Rule builder fields

Field	What it does	How to fill it
Rule name	Appears in your rule list and in the subject line of alert emails	Name it by lane so you know what it does at a glance. Good examples: Texas to Southeast corridor, Home base 100 mi radius, or Box truck out of Chicago.
From (origin)	Sets where the load must originate	Choose 1 of 3 modes: State(s): Click states on the 50-state + DC grid. Multi-select is allowed. Within radius: Enter a city and pick a radius (25, 50, 100, 150, 250, or 500 miles). Anywhere: Default. Matches loads from any origin.
To (destination)	Sets where the load must deliver	Same 3 modes as From: State(s), Within radius (city + 25/50/100/150/250/500 miles), or Anywhere (default).
Equipment	Filters by required equipment type	Click chips for the equipment types you want. The 16 types are: Cargo Van, Sprinter Van, Box Truck (Straight), Power Only, Hotshot, Flatbed, Reefer, Dry Van, Step Deck, Double Drop, RGN, Lowboy, Conestoga, Tanker, Auto Carrier, Other. If you select no equipment chips, the rule matches any equipment type. If you only run a box truck, select Box Truck. Otherwise you will get alerts for flatbeds, reefers, and everything else.
Min rate per mile	Sets a floor for the calculated rate per mile	Use the slider to set a minimum RPM, or leave it at Any for no floor.
Include loads with no rate	Controls whether alerts fire on loads without a posted dollar rate	Checked ON by default. If you set a minimum RPM and uncheck this, you will silently drop a large share of the board. Many loads post without a rate. Only uncheck this if you are willing to miss those loads.
Max loaded miles	Caps the total distance from origin to destination	Enter a number to cap total miles, or leave blank for no cap.
Pickup window	Filters by when the load must pick up	Choose 1 of: Any time, Today, Tomorrow, Next 7 days.
Min score	Filters by broker score band	Choose a minimum score band. The bands are Verified, Solid, Fair, Caution, and Unrated. The rule will only alert on brokers at or above the band you select.
Hazmat	Includes or excludes hazardous materials loads	Toggle on if you want hazmat loads included. Toggle off (default) to exclude them. Only toggle on if you have the proper endorsements and equipment.
Alert channels	Chooses how you receive notifications	Email: Always available. Shows your account email. Email is on by default. SMS: Available on Pro and Enterprise only. Shows your verified phone. Requires a verified phone number in Settings → Profile. Push: Available if you have the mobile app installed and notifications enabled.
Quiet hours	Controls when alerts are silenced	Quiet hours apply to every rule. There is no per-rule override. Set your quiet hours in Settings → Notifications or see Quiet hours.

Create a rule step by step

1. Open the rule builder

   Navigate to /rules and click New rule.

2. Name the rule

   Enter a descriptive name in the Rule name field.

3. Set From and To

   Choose your origin mode and destination mode. Use states, a radius around a city, or Anywhere.

4. Pick equipment

   Click the chips for every equipment type your fleet can haul. Leave all unselected only if you truly want alerts for every type.

5. Set rate, miles, and pickup filters

   Adjust the Min rate per mile slider, enter a Max loaded miles cap, and choose a Pickup window. Decide whether to keep Include loads with no rate checked.

6. Choose alert channels

   Turn on Email, SMS (if your plan supports it), and Push (if you use the mobile app). Verify your contact info is correct.

7. Create the rule

   Click Create rule. The rule appears in your rules list at /rules and starts watching the board immediately. Matches show up under Notifications and in the bell at the top right.

After you create a rule

Your rule appears in the list at /rules. You can edit, pause, or delete it anytime. Alerts start within minutes of a matching load posting.

The rule’s no-rate checkbox and the board’s Posted only toggle

The rule builder’s Include loads with no rate (Call for rate) checkbox controls whether your alerts fire on loads without a posted dollar rate. The load board’s Posted only toggle controls what you see on the board. They’re different controls on different surfaces and each one is set independently.

Rule recipes

Copy pre-built setups for common carrier situations.

Alert channels

How email, SMS, and push notifications work and how to enable each.