> ## Documentation Index
> Fetch the complete documentation index at: https://loadwork.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Claim a load to coordinate with your team

> Claiming a load tells your team you are pursuing it. It does not reserve the load with the broker or prove you booked it.

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Claiming a load is a self-reported signal to your team that you are pursuing it. It keeps dispatchers and owner-operators from calling the same broker about the same load.

Claiming does **not** reserve the load with the broker. It does **not** mean Load Work knows you booked it. The broker may have already covered the load by the time you call.

<Warning>
  **Load Work is not a broker and does not book freight.** Every load on the board is a lead — you contact the broker directly by phone or email to negotiate and book. Load Work does not verify that a booking happened, and loads can be covered before you call.
</Warning>

## How to claim a load

<Steps>
  <Step title="Save the load first">
    Find a load you want to track and click **Save**. It will appear in your org-wide saved loads list at **/saved**.
  </Step>

  <Step title="Click Claim">
    Open the saved load and click the **Claim** button. The status updates immediately for everyone in your organization.
  </Step>

  <Step title="Follow up directly with the broker">
    Use the broker phone or email on the load detail page to negotiate and book. Load Work is not involved in the booking.
  </Step>
</Steps>

## Who can see claims

Anyone in your organization can see claimed loads. The saved loads table shows the claimant name under **STATUS / CLAIM**, and the **Team claims** tab filters to loads claimed by any teammate.

## Expired without booking

If a load ages off the board before you book it, its status changes to **Expired without booking**. That happens automatically. You can still see the load details and broker info for reference, but the load is no longer active.

## Related

<CardGroup cols={2}>
  <Card title="Saved loads" icon="bookmark" href="/team/saved-loads">
    See how saved loads work and how your whole team shares one list.
  </Card>

  <Card title="Invite teammates" icon="user-plus" href="/team/invite-teammates">
    Add dispatchers or fleet managers so claims actually prevent duplicate calls.
  </Card>
</CardGroup>

<PageFooter path="/team/claiming-a-load" />
